Tupelo, Mississippi
“The City of Tupelo, Mississippi was declared a federal disaster area due to a tornado that struck our area on April 28, 2014. Following federal guidelines, the City of Tupelo contracted Michael's Tree and Loader Service for the removal of 289,981.6 cubic yards of debris in the City of Tupelo.
We found the staff of Michael's Tree & Loader Service to be hard-working, dedicated and trustworthy.
Your company being an experienced FEMA contractor along with the knowledge, guidance and expertise your staff provided was an invaluable resource to our City storm recovery project.
The City of Tupelo had an excellent experience working with Michael's Tree & Loader Service, LLC and foundthem to be a responsible contractor for debris removal. We appreciate your dedication and excellent performance with this project.”
Don Lewis
Chief Operation Officer
Liberty, Texas - 2009
"Having never been through a hurricane event previously and having no experience in establishing a protocol for addressing the debris removal, Mr. Potts was the only contractor that took the time to be present (a 5 day process) and diligent in helping Liberty County establish a fair and impartial method of choosing a debris contractor.
Mr. Potts assisted in defining line items of his contract, helped prepare spreadsheets and a methodology of interviewing contractors to determine apples to apples, so to speak. He is well versed in FEMA rules and gave insight to Liberty County in establishing their methods of verification and re-imbursement so that nothing was put into place contrary to their rules and regulations. He gave Monitor classes (at no cost to the county) to insure FEMA rules and guidelines were passed on to our inspectors. He willingly spent many long hours assisting the county, answering questions, helped formulate debris estimates based on his observations and overview of the damaged area (which were very accurate) he inspected on his own.
Out of over a dozen contractors interested in bidding, Michael's Tree Services was low bidder overall. He expeditiously formulated a very qualified work force which hit the ground running immediately after issuance of his contract and completed the area assigned to his company weeks before any of the other contractors in surrounding precincts.
His professionalism and dedication to detail, ensured Liberty County of no surprises, no hidden costs, completion of services in a very timely manner, and a working relationship that was of the utmost ease and cooperation.
I highly recommend Michael's Tree Service for your Debris Clean-up and his professionalism, honesty and integrity, that will benefit you should you decide to engage in his services."
Todd M. Fontenot
Liberty County Commissioner
Midwest City, OK - December 2007
"Michael's Tree and Loader Service won the competitive bid to perform all city street right-of-way trimming and hauling of storm debris by proposing a very creative and cost saving idea. Michael Potts assembled a highly qualified work force in a very short time and was working in our city within 3 days. He is a very hard-working individual and his main concern throughout the project was to leave our city with another very satisfied customer. His methods of clean up were very efficient and his attention to detail reaped praise from many of our citizens and elected officials. Michael's knowledge of FEMA requirements was a great help to me personally and he offered me great advice from time to time on how to deal with FEMA officials.
Without hesitation I would recommend Michael's Tree and Loader Service as a very responsible contractor for your storm clean up needs. We had an excellent experience with Michael Potts firm and would welcome him back at any time in the future. Not only is he a contractor of the highest integrity I consider him a newfound friend."
Vaughn K. Sullivan
Community Service Director
Laclede County, MO – January 2007
"We could not have cleared our roads for travel without Michael's Tree Service. Michael's Tree Service worked fast as promised, because they had the right kind of equipment to do the job fast as we absolutely needed. We feel because of a combined effort with volunteers, County and City Road and Bridge Departments, and our contractor, Michael's Tree Service, we saved lives here in our rural areas and cities of Laclede County Missouri during the approximate two week long ice storm disaster."
Danny Rhoades
Presiding Commissioner
St. Louis, Missouri - July 2006
"Although St. Louis had no preexisting contract with Michael's Tree & Loader Service, they had the personnel on the ground and ready to help within 36 hours of the storm. Michael's Tree Service has extensive knowledge of what needed to be done, as well as the experience and expertise to make it happen with minimal disruption to ordinary business.
The City of St. Louis was thankful to have one contractor that could handle the entirety of the job. Michael's Tree & Loader Service did an outstanding job. Michael Potts is a man of his word and I give him and his company the highest recommendations for any endeavor. I recommend this company without reservation and will call them again should the need arise. Knowing you can depend on someone to get a job of this scale done is invaluable."
Gary D. Bess
Director of Parks, Recreation and Forestry
Burlington, North Carolina
"The city of Burlington contracted Michael Pott's, Michael's Tree & Loader Service to provide articulating self-loading trucks and operators. These were utilized with our City forces to clean up. Michael worked with our staff providing invaluable labor and experience. I have experienced previous events; straight line winds, hurricanes and the subsequent clean ups and would highly recommend Michael's Tree & Loader Service."
Gary L. Hicks
Public Works Director
Hattisburg, Mississippi
"Michael's Tree & Loader Service was a major contributor to the effort of emergency clean-up of the streets and right-of-way in Hattiesburg after Hurricane Katrina. Their work effort was exemplary. We highly recommend them in this capacity should you ever need such services"
GW. Larry Douglas
General Manager of Public Works
Bartlett, Tennessee
"I have had the pleasure of working with Michael Potts on three separate occasions. Michael helped us with unusually heavy spring clean up, a heavy storm and a nationally declared disaster of hurricane force winds. Michael's supplied us with the needed equipment along with experienced operators to provide timely and efficient collections. His crews went the extra mile by helping our residents whenever they could and taking pride in their work in consideration of our resident's property.
Michael is a man of his word. We worked out what we needed and he did exactly what we had agreed on. Michael handled any problem that occurred in a professional manner. I would recommend Michael's Tree & Loader Service to anyone who needs their professional services."
Toby W. Adkison
Director of Public Works
Memphis, Tennessee
"A devastating storm tore through Memphis, leaving widespread destruction in its wake. Trees throughout Memphis suffered sever damage. Hundreds of trees were uprooted, shattered, or so damaged they had to be removed. Thousands of broken branches were hung-up in the crowns of trees. In all 117 parks and park properties suffered damage.
The original contractor hired to clean-up the damage proved inadequate to the task, so the City of Memphis re-bid the storm contract and hired Michael's Tree & Loader Service. The effort required expertise in tree removals and trimming, the ability to work off-road and in tight spots, organizational skills, and reliable and appropriate equipment. Michael and his employees had to prevent or minimize disturbance to sensitive areas, such as golf courses, landscaped parks and the Memphis Botanic Gardens.
Michael's Tree & Loader Service did an excellent job. We were very satisfied with the way they went about their business and with the final results. Work was completed in a timely manner and everything that needed to be done was completed. Michael and his employees were competent, careful, and delivered the quality work we had hoped for."
Christopher Latt
Urban Forester, Division of Park Services
Jackson, Tennessee
"Jackson, Tennessee was hit by a series of devastating tornadoes, high winds and large hail. Portions of the downtown and surrounding residential areas were in ruin. It was in this confusion and mayhem that we met Mr. Michael Potts. During any disaster, less than reputable people surface, so we were very reserved about Michael and what he claimed he could do.
Over the course of the next several weeks Michael's Tree & Loader Service more than proved themselves to us. Michael and his employees exemplify the spirit of the workers that set about clearing our city of rubble and debris. He never asked for a thing, his only question being 'Where do we go next?'. He and his employees worked well with the city crews and were well liked. They responded very well to the needs and requests of our citizens, especially during a time that was very emotional to all.
The City of Jackson is pleased to recommend Michael's Tree & Loader Service for any endeavor you are striving to achieve."
Gary M. Leforgee
Street Department Superintendent
and
Johnny Williams
Director of Public Works
Georgetown, Kentucky
"I must express my appreciation for the excellent work Michael's Tree & Loader Service performed during our ice storm. The work and the timely completion were outstanding. In addition to the work, the records of hours and removed debris were very valuable in completing our FEMA requests. I give Michael's Tree & Loader Service my highest recommendation."
George Lusby
Scott County Judge/Executive
Hawington, Connecticut
"I must let you know how happy we were with the work Michael's Tree & Loader Service performed for our town after the 'Ice Storm'. Michael worked well with our men and equipment and, when needed, you were able to work alone without supervision to perform your work quickly and efficiently. I was so pleased with the work, I recommended Michael's Tree & Loader Service to our neighboring town of Plymouth. You can be assured that if (God forbid) conditions arise that we need such services again, we would hire Michael's Tree & Loader Service without hesitation."
John D. Fredsall
Harwington Highway Supervisor
Glastonbury, CT
Mr. Potts, his staff and subcontractors proved to be very responsive to the Town's needs and requests throughout the contract period and work quality was deemed to be consistently excellent. Citizen feedback regarding the performance of Michael 's Tree and Loader Service was overwhelmingly positive.
The required work was completed expeditiously and within the Town's budget allocation. The Town further believes that it received good value for funds expended . Based on these factors, I am able to recommend Michael's Tree and Loader Service as a responsible debris removal Contractor.
Richard J. Johnson
Town Manager
Anadarko, OK
The crew that you sent to Anadarko was very expedient and did an outstanding job cleaning up the debris from our city streets and right of ways. I have always believed that a company's employees are the truest representation of what a company is about and you have an excellent group working to represent you and your company. All of your employees were pleasant and very professional.
Again, I thank you, the City of Anadarko thanks you, for your assistance and should we ever need similar services again, Michael's Tree & Loader Service, L.L.C. will be our first call.
Alex Rodriguez
Public Works Director
City of Anadarko
Anadarko, OK
I am pleased to tell you that Michael's Tree & Loader Service actually finished two to three days ahead of the original estimate of two weeks and did an outstanding job. All of the employees of Michael' s Tree & Loader Service that we had to deal with were very pleasant and professional.
There is no doubt in my mind that if we should ever require assistance with debris clean up in the future. Michael's Tree & Loader Service will be the first call that the City of Anadarko makes.
The City of Anadarko would highly recommend the services of Michael's Tree & Loader Service to anyone that may need their assistance.
Robery Williamson
City Manager
City of Anadarko
Charleston, MO
Unlike many other contractors, Michael's is not a Disaster Relief Broker. They have their own fleet of bucket trucks, self loaders, and skid steers that ensured a turnkey project to our city' s satisfaction.
Once selected, Michael's was quick to establish proactive measures to ensure all FEMA requirements were met. Our city's decision to select Michael's was reinforced when his reputation and word were irrefutably proven to be of the highest caliber. Our experience with Michael's during the project onl y confirmed what we originally believed - Michael's performed admirably and I strongly recommend Michael' s Tree and Loader Service from Memphis, Tennessee.
Dan Gruen
City Manager
Manila, AR
Please accept our appreciation for the excellent job your company did in removing the trees and debris within our city due to the January ice storm.
As a result of the ice storm our city was declared a disaster area, for the first time in history. Your knowledge and experience helped us make the best of the worst situation we have ever had to deal with.
Again, please accept our thanks for the very professional way you guided us through the horrible experience. If this ever happens to us again, you are the one that I will be looking to for help.
Mayor
Avon, CT
Michael's Tree & Loader Service was given 45 days to complete the estimated project of trimming 1,000 trees, removing 1,855 trees, loading & hauling 100,000 cubic yards of debris, reducing the collected debris to a minimum of 4-to-1 ratio and hauling the grindings to a final disposal site.
Thanks to the performance of Michael's Tree & Loader Service, the project was completed in 22 days with the total trimm ing of 5,363 trees, removal of 160 trees, and loading & hauling of 179,858 cubic yards of debris.
It was a pleasure for the Town of Avon's Department of Public Works to work with a company that demonstrated the utmost professionalism and sense of urgency while keeping safety paramount every day. I found Michael's Tree & Loader Service to be a responsive and responsible organization, and I would recommend them to anyone dealing with a major debris event.
Bruce C. Williams
Director of Public Works
Town of Avon
Farmington, CT
Michael Potts provided the insight and experience to this emergency that gave me the confidence thatwe would get this through this disaster without question. Mr. Potts mobilized his workforce and had debris removed from the sides of the roads in 4 weeks. Overall, 105,000 cubic yards of debris was collected, trees with over 6000 hanging limbs removed and over 300 trees cut down. Michael's tree & loader service provided professional, courteous and experienced employees and subcontractors throughout the duration of the project, which was invaluable to us getting back to normal. On behalf of the Town of Farmington, I would like to say thank you on a job well done and we appreciate your efforts and dedication during a stressful time that we endured.
